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New Sim, New Phone, Same number, No Signal

ray_ray
2: Seeker
2: Seeker

‎06-06-2014 03:20 PM

Hi, I have just purchased a pay monthly contract with a new iPhone 5c with Vodafone. When I say me, I mean my Mum has purchased it but it has been sent to me. I was meant to have the same number but a new Sim as the old Sim wouldnt fit in an iPhone 5c. It came with a Sim card and after putting it in I do not have any signal. Could anybody help?

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drey_p
16: Advanced member
16: Advanced member

‎06-06-2014 04:38 PM

Hi there

SIM cards are shipped in an inactive state for security reasons. Have you activated the SIM card yet? If not you can do so online through MyVodafone.

PWIAC