Ask
Reply
Solution
30-04-2014 09:39 PM
01-05-2014 07:47 AM
Hello CharG1401
If other texts are being received by other numbers and the texts is leaving the network, and you receive a delivery report to let you know the texts has been delivered, its more than likely a problem with the person receiving the texts.
You dont mention what phone your friend has, but ask your friend to try and update the phone on the network by doing a manual roam onto an alternative network and back onto Vodafone. Your friend can also try deleting and readding you as a contact. Your friend can also contact her provider and enquire as to the reason a text cannot be received by your number.
03-06-2014 10:13 AM
I have had the same problem with my 5S since the day I got it. 2 regular contacts do not recieve texts from me, yet there were no problems with the iPhone I used before the upgrade. I have tried all the suggestions noted above with no success. I have been into two Vodafone shops with one of the people who can't get my texts, and the shops said it was her network (O2). However, the other person who can't get texts from me is on Vodafone.
Still, as long as I use WhatsApp I can contact them both without problems.
The other issue I've had recent is constant Call back 121 messages coming up on my screen, yet when I do, there are no voicemails.
03-06-2014 12:38 PM
Hi Vfxdog,
Please ask your friends to check your details in their phones. It's possible that they've blocked incoming calls and texts from your number by accident. This would be why you've seen it on two different phones and why Whatsapp still works.
If they don't know how to check the contact details they have for you, let me know the phone models they're using. I'll see if I can talk you through the process for each of them.
Cheers, Ben
03-06-2014 12:43 PM
The folk in the shops already tried that with the O2 phone. They said it must be the O2 network, but then the same thing happened with a friend on the Voda network. The problem started literally the moment I changed to the 5S.
I have seen other postings here about the same issue.
03-06-2014 02:04 PM
Hi Vfxdog,
We can take a closer look from our end at the Vodafone number that’s not receiving your texts.
Please get in touch here and send examples of the dates and times, along with the Vodafone number.
Thanks,
Gemma
03-06-2014 02:13 PM
Gemma- your link takes me to the Private Messages Inbox.
Is that what you intended?
03-06-2014 03:24 PM
03-06-2014 03:30 PM
Your PM wasn't there when I looked. It has now arrived and I have filled out the form.