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Solution

New Sure Signal not working

Stephen303
3: Seeker
3: Seeker

After having some problems with a VSS1 I have bought a new SureSignal and it does not work (yet!).

 

I have a solid red light and a white slow flashing light 1.

 

I have made sure the relevant ports are open for the address of this new device.

 

My test results are:

Ping 38mS, Jitter 2mS.

Speed test 5.19MB/0.70MB

 

IP Address 109.170.222.151

 

Trace route is:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Stephen_2>tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

  1    17 ms    <1 ms    <1 ms  www.routerlogin.com [192.168.0.100]
  2    34 ms    33 ms    34 ms  lo0.ar88.tn5.bb.daisyplc.net [62.72.136.67]
  3    35 ms    34 ms    36 ms  be51.cr11.tn5.bb.daisyplc.net [62.72.137.109]
  4    34 ms    33 ms    35 ms  be51.cr11.tn5.bb.daisyplc.net [62.72.137.109]
  5    35 ms    34 ms    35 ms  62.72.134.198
  6    40 ms    34 ms    34 ms  ae0-1802-xcr1.lsw.cw.net [195.66.224.182]
  7    35 ms    35 ms    35 ms  ae22-xcr1.lns.cw.net [195.2.30.61]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 etc. to 30hops

Trace complete.

 

VSS serial number is 42153835089.

 

Hope this all helps - thank you

 

 

1 REPLY 1

Retired-Charles
Moderator (Retired)
Moderator (Retired)

@Stephen303 - The lights you've mentioned mean that your Sure Signal is being configured. The only concern I can see are your download and upload speeds look low.

 

I'd recommend calling your ISP and ask about getting a better connection.