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Solution

'New' ipad seems to only be able to connect to one tower.

Gambsy
2: Seeker
2: Seeker

‎03-02-2015 09:50 AM

Hey, over the past several months I have only been able to connect to the vodaphone network in a verry limited area. And occasionally it will connect to a GPRS tower whilst traveling but verry infrequent.

The issue seems to have been happening for too long just for regular network matanance.
Any suggestions as to what could be causing this would be welcome.
( ipad 3,3, vodaphone 16.1)
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1 REPLY 1

Ben_H
Moderator (Retired)
Moderator (Retired)

‎03-02-2015 07:43 PM

Hi @Gambsy ,

 

so we can rule out some of the most common causes, please try the steps in our Network Troubleshooting thread.

 

If you are still experiencing the issue after completing these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

 

You'll also need to be on the latest iOS, so please check for updates by connecting to iTunes.

 

Cheers, Ben

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