New pay monthly sim needs activating

[andyedible]

Hi i recently got a new pay monthly sim  to replace my pay as you go sim for my iphone 3gs (i dont want to keep my previous number), I put in the new sim but found that there was no service, i'm guessing i need to do something else to activate my new sim? Any help would be appreciated. Thanks

[Nabs]

Pay monthly SIMs do need activating before they can be used. This is a security measure put in place in case your SIM was stolen between leaving VF and reaching you.

The quickest way to do this is to call customer services on 191

[nikkit]

It tells me network not available when I try ring 191

[Retired-Laura]

Hi @nikkit

Welcome to the eForum.

You can activate your SIM online or over the phone by dialling 03333 040191.

Cheers,

Laura