No ADVANCED option in Galaxy S6 'More' drop down menu

[Lank]

I have problems with intermittent Wi-Fi on my S6. All the forums I have visited have mentioned changing settings in the ADVANCED menu, but this is missing from my phone. I have a company S5 and it is on this one and I have no problem with Wi-Fi. I have tried many things offered, but nothing works. The 3 or 4 other posts I have found stating the same problem have no resolution. Please help.

[BandOfBrothers]

Hi,

Was the phone supplied by Vodafone?

I'm thinking if it was and is branded then the firmware they release for that phone model may have this option omitted. 

Hopefully a member with that model of phone and supplied by Vodafone replies after checking theirs. 

[Retired-KaylG]

Hi @Lank

The best suggestion to get this looked into and resolved is to take it into one of our stores so one of our agents can take a look at the device and assess it directly from there. 

Kayleigh

[Lank]

I was thinking of doing that this weekend.

Hopefully they can sort it.

Cheers

[Retired-KaylG]

You're welcome @Lank,

Best of luck. 

Kayleigh

[Lank]

Yes it was supplied by Vodafone late last year.

[BandOfBrothers]

A good idea to take it to the shop.

Please be aware of it is firmware based they won't be able to add the feature.

Best of luck