PUK entry

[Chris6210]

Hi I've just managed to sim lock a new phone I have purchased for my daughter. I enter correct PUK and then request asks for new PIN. What ever I enter and confirm it reverts back to enter PUK code and no. of times left able to enter reduces ? Phone is a Vodafone Smart first6 ??

[kids]

If you are Pay monthly go into your My Vodafone account and Manage Settingd, from there you can get the PUK code.

If you are on PAYG Live Chat or 191 will be able to help you.

Are you entering the PUK code every time or does it ask for the PUK when your try to enter a new pin for the phone itself?

[Chris6210 · Accepted solution]

Sorted now thanks. It was a sim card fault. It's been replaced at Vodafone shop. Cheers

[kids]

You are welcome.

Pleased to hear you are all sorted out. :smileyhappy: