Payg Charges

[CS_moneybags]

Ok, this doesnt really seem like a big problem, but i dont use my mobile device alot, so every penny counts

Anyway, i noticed a while back that i seem to get charged even when im not using the connection, such as 2MB being used but 6p coming off my balance... after some maths, i worked out that it should only cost 0.7p per megabyte (of course, im horrible at maths lol), so im just wondering if it works on a time-limit charge as well as data-usage?

[richie1913]

That was my point,nothing really was answered.I thought like yourself that I would get 1024mb for £15.00 but I dont I get about 9?? cant get a exact figure till i run out of credit and top up,reset my usage figures and then use the £15,that will give me a ball park figure,but as it stands it looks like we are paying for more then the data we use.

[CS_moneybags]

Vodafone dudes? anything to say on this? We sorta lost lol

[LeeJS]

Hi guys,

Just thought I'd pop on to assure you that the thread has been logged as we'll be with you as quickly as we can.

Thanks,

Lee

eForum Team

[Retired-Jon_V]

Just did a quick test, left the internet on for 34 mins, started at £10,66 balance, used 274KB and now im down to 10.63 - thats 1p per 137KB. At that rate, id get 205500KB per £15, which works out to be 200MB or so. Of course, it only affects me if i leave the internet running (which i do while im nearby), but id like to know if i am being charged for time-usage as well as data, or if im actually losing my obviously precious pennies?

Hi CS_Moneybags,

We only charge for data downloaded and uploaded - not the time spent connected.

There are however two things to keep in mind with regards to your tests here

Firstly, billing is calculated in 10KB steps, and for each connected session, the cost is rounded up to the nearest penny. This will explain why sometimes it seems like you've not been charged any extra, and at other times the charge seems to jump up a bit.

Secondly, not all traffic types are able to be recorded by our usage monitor, so while you think you're not browsing, you are actually still sending and receiving data. Your IM client running in the background is a perfect example, as this will persistantly send and receive small amounts of data to keep the connection alive and record every little status change of your contacts, etc. Things like virus checker updates and windows updates are other things to be mindful of when leaving your internet connection idle for any period of time.

I trust this helps to clear up where the extra pennies are going

Jon

eForum Team

[CS_moneybags]

Well, i did already know id be using data for background applications, but if the cost is being rounded up each time, i guess it makes sense lol

Thanks for the help

[richie1913]

Hi,I dont use the vodafone usage monitor,I use one of my own choice,and It catches every little bit of data up and down,virus updates,windows updates anything at all and things still dont add up in the long run,next time I top up I will reset everything and see how many mb I get for £15 and report back.