Phone already unlocked

[Veen12345]

Hi i request for an nuc but got an email from vodafone saying Hello, You recently asked us to unlock your phone so you can use it on another network. However our records show we have already unlocked it. But its not i tried 2 different sim and its not working what should i do ?

[JohnJ]

@Veen12345 Its a shame to read that you're having some issue's unlocking your handset. 

I've sent you a private message with details on how to get in touch, this is so we can take a closer look