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Phone broken early upgrade

ssdd200
4: Newbie

I am pay monthly samsung s6 but unfortunatly my phone is broken beyond repair and barely useable.

 

Im not due an upgrade untill march 2018 ( long time away) ive been with vodafone 7+ years. Is there anyway to get an earlier? Can i add any time left to a new contract?

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Hi @ssdd200

 

If you are on an eligible tariff an option would be flexi -upgrade but this is going to mean having to pay an early upgrade charge.  There is further information for you below.

 

What’s a Flexi-upgrade and how do I get one?

 

If you are not qualify for flexi-upgrade, your options are going to be limited to paying off the contract to leave you free to negotiate a new contract with a phone or purchasing the phone at your own expense.

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @ssdd200

 

 

If this was my situation I'd look to either....

 

  • Sell the phone as a non working model and then buy one that's locked to Vodafone or unlocked to all networks. Vodafone sell some good deals on Payg or maybe look to Highstreet Stores such as CEX. 
  • Look to family , friends or colleagues to see if they have either an unwanted upgrade or a phone that's sat in a drawer you could buy or borrow until your upgrade date is due. 

My personal view is why pay a Network a lump sum and not get that much in return for that lump sum.  :Winking_smiley:

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.