Pink line on Samsung S7 Edge

[bhavz87]

Hello all,

I have had my s7 edge since July last year. This past week a pink line appeared vertically near the right hand side of my screen.

What is my best course of action in getting this resolved.

Thank you.

[BandOfBrothers]

Hi

Its a hardware issue I've come across before. 

You'll need to approach Samsung UK online chat or a Samsung Service Location if you have one close by and use the 24 month warranty. 

Service location link http://www.samsung.com/uk/support/servicelocation

The alternative if Vodafone supplied the phone is to have them send it off via a Vodafone High street store to be looked at. 

Take time and date stamped pictures of it with one of term phone turned on to show its aesthetic condition prior to sending off. Ask the employee to also note it's condition. 

Remove the sim card and sd card if your using one. 

[steveo67]

THis may help 

https://www.sammobile.com/2017/01/24/some-galaxy-s7-edge-owners-are-experiencing-a-rather-annoying-d...

[lostboyuk]

*#0*#

[lostboyuk]

From dialpads needs to be done about 5 times