Poor network coverage

[Davlong73]

Post Title: GU31

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

Downstairs in house, sometimes helps if move upstairs.

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the eForum, add it to your profile here.

GU31 5HG

3) Does the issue occur if you try your SIM card in a different phone?

Don't have another phone.

4) What errors are seen or heard when the issue occurs?

Majority of time cannot send/receive texts.

5) Does this happen on 2G, 3G, 4G or all?

ALL

6) When did you first notice this issue?

Constant

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

Permanent.

[BandOfBrothers]

Hi

Using https://www.vodafone.co.uk/explore/network/uk-coverage-map/index.htm

I see

"We're trying to fix a network issue which might be affecting calls coverage. It’s still being worked on by our engineers. We'll update this page as soon as we know more."

Register for an update in the link. 

[PedroC1999]

I think the site there has previously had an issue which got resolved. (Months and months ago)

[Rahim]

@Davlong73 I've taken a look at your postcode and can see your local 2G serving site is 30905.

The site may have recently experienced some intermittent issues which may have impacted your service, however appears to be stable now. 

You're in an area with extremely limited 3G/4G coverage, therefore we'll need you to test your phone on 2G only via your settings, and then update us if you're still having issues.