Porting problem - cant receive calls or texts but can dial out!

[TIMC78]

Joined Vodafone on 25th Apr and attempted to port my number across from EE pay monthly.

Since that date split service issue - can dial out but haven't been able to receive a call or text in almost a month.

Round and round in circles with support team in calls and live chats which always seem to last an hour or more.

No one seems to have a clue.

Anyone ever suffer similiar problems?

Im pulling my hair out at this staage.

Anyone HELP!

[BandOfBrothers]

Hi @TIMC78

There has been similar posts on Split ports. 

The porting teams via customer service would need to investigate this for you. I appreciate you've been in touch with them. 

A member of the Vodafone Tech Team should be along to Help you.

[Danni]

Hi 

I have sent you a private message for further help with this porting problem. 

Thanks, 

Louise