Possible scam

[lizzy2]

I received a text saying abnormal usage had been detected on my mobile account. I was told to call 41150. If I didn't call, my service could be restricted. I called and it was an automated reply asking me to enter my phone number. Every time I put my number in it said 'not recognised' and I was to hold to speal to an advisor. I held for a long time but gave up in the end. Is this a scam.

[AnnS · Accepted solution]

@lizzy2

Its not a scam, its a genuine Vodafone short code.

If in doubt, when you come to the forum, always do a quick search, very often you can find a previous thread.

https://forum.vodafone.co.uk/t5/Pay-monthly-account-specific/Phone-Bill/td-p/2423700

If you are having trouble calling, use Live Chat.

[bigtree]

i have been scammed and vodaphone will not help me and i have done some research and it has happened a lot by the same company SOCMAN i never signed up for it and have no knowledge of this company its a premium text service charging £4.50 a time  the number is a long one 88850599994871 why cant vodaphone block them vodaphione pay them directly once you have paid the bill disgusted by this will not be renewing my contract and you cant even contact anyone to talk about it please be warned you have no protection