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13-10-2014 02:17 PM
Hello,
I need a proof of purchase for my iPhone 5 that was stolen. How do I go about getting one of these? I've had difficulty over the phone when calling Vodafone before so was hoping that this would be something that could be emailed across to me?
Thank you for your help.
Caitlin
13-10-2014 02:56 PM
HI there
Your original paperwork should serve as your proof of purchase - most insurers will accept that. If you can't find it, one of the eForum Team will be able to help you. They'll be in touch in about 24 - 48 hours or so.
PWIAC
13-10-2014 03:20 PM
Hi Drey,
Thank you for your reply. Unfortunately I can't fnd my original paperwork so is there someone I need to contact or will they automatically be in contact with me?
Thanks
Caitlin
13-10-2014 07:08 PM
One of the eForum Team will automatically reply in about 24 - 48 hours or so. They'll send you detailed instructions on how to get in touch which you need to follow very carefully.
PWIAC
15-10-2014 03:04 PM
Hi Caitlin0408,
So that we can look into this further, take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.
Thanks,
Ian