So it seams the only people who can fix the balls up by the store for the Red Hot Plan that was sold to us (upgrade every 12 months), is the store....
Now ive called the store and left a voicemail as there is never an answer (awful service), which says they will return the call in 1 day which its now after.
Ive submitted a helpdesk contact us thing with the webteam but have had no reply at all or anything saying we are looking into it. The auto response say check the vodafone site for upgrade dates etc...
So it appears that the store has missold the red hot plan and noone in VF gives a dam about getting it fixed!
:catmad:
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