Red plus nightmare

[aom1702]

I have spent couple of hours today on this and now give up.

I spoke to three people (yes, I am that crazy!!) and all of them have no idea about red+ sharing - standard response: we dont do that any more. 

I said then why do you have this information on website - 

https://support.vodafone.co.uk/Vodafone-products-and-services/Vodafone-Red/38905191

No response. Said, I would come back to you. Not back. I am reallly really furious and leaving vodafone. Good luck with dealing with their customer service who are more keen to sell a new contract than resoling the query.

Any body had similar experience??

[BandOfBrothers]

Hi @aom1702

Did you contact Vodafone via 191 or Live Chat may i ask?

Do you meet the criteria of “Vodafone Red+ is available only to Pay monthly customers who bought a Red or Red Value Bundle between 5 May 2016 and 11 April 2017.”

If so may I ask what your query was as we or the Vodafone Social Media Team here might be able to help. 

[AnnS]

Hi @aom1702

Red + sharer is a discontinued product no longer offered.  Therefore Vodafone cannot sell the service to new customers.