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Reward Amazon gbp20.00 voucher not received

BOBANEK
1: Seeker

‎23-08-2016 10:34 AM

Hi, it is a while ago and I am still awaiting Amazon 20 pound voucher. I collected number of points and qualified for the Amazon voucher which never turned up. Could this be looked at?

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2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

‎23-08-2016 11:22 AM

Hi @BOBANEK

 

 

Please contact Customer support on 191 or from a computer use the Live Chat engagement window in my signature below. They have account access to check for you. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

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AnnS
17: Community Champion
17: Community Champion

‎23-08-2016 02:02 PM

Hi @BOBANEK

 

The voucher code should have been emailed or texted to you within 24 hours.  You could try texting LOST to 27822.

 

If you continue to have problems receiving the code, it will need account access from Live Chat or Customer Services.

 

Further information below.

 

Support - Vodafone Rewards

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