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Solution

S4 Recent Update to 5.0.1 Causing Issues with Music Player

jonathan7799
1: Seeker

‎10-09-2015 11:00 AM

I recently updated to 5.0.1.

 

Now when I use the Music player for a while, minimise the app and come back to it it won't load back up.  I have to end the application in the task manager and then restart it.  Very annoying side effect of the upgrade.

 

Anyone know if there is a fix or whether this is an acknowledge bug?

0 Thanks
2 REPLIES 2

someonenice
11: Established
11: Established

‎10-09-2015 11:18 AM

likely to be a bug from samsungs part.

Regards

BandOfBrothers
17: Community Champion
17: Community Champion
In response to someonenice

‎10-09-2015 11:41 AM

Hi

 

Its typically recommended to perform a Factory Reset / Hard Reset after a firmware update as this clears out old files that may be causing bugs. 

 

As this deletes saved data in the phones memory please perform a back up first if you do carry out the procedure. And if applicable to the handset move items over to a SD Card and remove the SD Card before carrying out the process. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.