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07-09-2017 02:25 PM
I recently sent an identical message to 14 people. I had to send it twice to 7 people at a time. The first 7 messages were not charged but the second lot were converted to MMS and I was charged 35p for each of them. I checked out the Q&A and it said "Sometimes a text is converted to a MMS by the phone's operating system. This is beyond our control. It may happen when you send a text to several people at once". So how come the first 7 were included in my allowance but the second lot was converted? I don't hold with this "it is beyond our control" malarky - it's not consistent. I have been told I will be credited, but it shouldn't have happened in the first place! I am using an iPhone 7plus
07-09-2017 02:45 PM
My opinion is that mms is old and should be dropped.
I send long texts or pictures via email, Facebook Messenger etc.
There is a feature I believe in the iPhone's settings that you can use to stop texts converting to mms.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.