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24-04-2014 11:53 AM
I have received my Z2 finally and im over the moon with it.
I have a question regarding the TV, im 100% eligible received text etc.
But the model number is very much in question in the sony t&c's the model number given is 1080p
However in the topic from vodafone the model number given is only 720p.
Does anyone know if its 1080p or what? Or should I ring Sony direct, any ideas on how I can get a concrete answer?
Thanks in advance.
24-04-2014 05:31 PM
24-04-2014 10:34 PM
Great stuff thanks James
I'll hold you to it mind
29-04-2014 03:54 PM
Hi, I picked up my Z2 from my local store last week but despite what's been said elsewhere about having to activate a new contract first, I have still had no text confirming eligibility for the TV - despite pre-ordering on 13th March. Honestly, other than the packing slip mentioning "Sony Bravia TV" in tiny lettering, I just cannot get any concrete answer or message (human or automated!) to allay my fears. Any update for me here?
Regards
29-04-2014 06:25 PM - edited 29-04-2014 06:27 PM
29-04-2014 10:57 PM
30-04-2014 03:25 PM
Hi PunkDad.
All customer service agents have access to a spreadsheet with the customers confirmed to be eligible.
I've sent instructions on how to reach my team here if you'd prefer to do this via email, but it can take up to 48 hours for us to reply.
For all other queries around this offer, please visit these Ts&Cs. For returns or cancellations, please click here or call 191, option 3, option 2.
Many thanks, Ben
30-04-2014 09:45 AM
30-04-2014 10:21 AM
30-04-2014 01:54 PM
Bloody hell some people get angry on here! Some sites have the same product code as 720, some 1080 (including one sony site)
So this is good news.