Hello
My SS is ) 1working. Here is the information I can provide and hopefully you can help.
SS was stuck with just main light on.
I tried a reset
Then tried the hard reset, however, after reinserting power lead, still howing reset button all the ights did not come on.
I checked on line - and my sure signal was no longer registered on my account. I registered it again which i tlet me do. I originally registered in iMarch 2011. I did this yesterday morning.
I now get the following sequence of lights :
A 1 - on
2 - on
3 - not on
4 - slow flasing
then
B 1 - on
2, 3, 4 - flash on once all together, then flash on once in sequence from top to bottom
then
C 1 - on
4 - flash slowly
2 and 4 flash slowly
2 stays on
4 - slow flashing
then sequence from A to C repeats over again.
My SS Serial Number is 21196756569
Speed Test - Upload 0.8 mps / download 11.02 mps
Ping Test - 36ms
External IP Address: 85.210.137.50
Router is set to DHCP and the router can see the sure signal when we go into it.
Tracerotue message I got was -
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Heeb>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 6 ms 4 ms 4 ms 192.168.0.1
2 18 ms 22 ms 18 ms 85-210-128-1.dynamic.dsl.as9105.com [85.210.128.
1]
3 70 ms 23 ms 23 ms 80.40.155.100
4 22 ms 21 ms 26 ms 80.40.155.113
5 23 ms 23 ms 24 ms xe-10-3-0.bragg001.log.as13285.net [80.40.155.35
]
6 25 ms 23 ms 24 ms xe-5-3-0.scr001.log.as13285.net [80.40.155.50]
7 21 ms 24 ms 23 ms host-78-144-0-168.as13285.net [78.144.0.168]
8 25 ms 30 ms 26 ms LDNGW1.arcor-ip.net [195.66.224.209]
9 28 ms 23 ms 26 ms 85.205.116.6
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25
Please help
Thanks
Alison
