Hi - I have had a Vodafone SS3 for at leats a year and it has always worked well. Recently it stopped working properly - sometimes it would work for a bit and then stop, but mostly it wouldn't work. I have deregistered it and re-reregistered it, reset it with the little button underneath etc but it still isn't working.
The red light is on and the first two white lights are on and steady.
I have read that sometimes they need resyncing at Vodafone's end - if this is so, how do I go about getting this done?
Here are the responses to the Template suggested elsewhere:
The issue you’re experiencing: see above
What light sequence you're seeing: Red light steady, first two white lights steady.
Your speed test results from here. 28 meg approx down, 7 meg approx up.
Your external IP address from here. 86.137.121.151
Your Sure Signal serial number: 43160503637
The results of a traceroute.
Traceroute has started…
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets
1 bthub (192.168.1.254) 1.371 ms 0.940 ms 0.939 ms
2 * * *
3 * * *
4 31.55.186.176 (31.55.186.176) 13.465 ms 13.819 ms 12.956 ms
5 195.99.127.96 (195.99.127.96) 11.686 ms 12.963 ms 11.686 ms
6 peer1-xe-1-0-1.faraday.ukcore.bt.net (213.121.193.197) 12.489 ms 13.059 ms 13.875 ms
7 t2c3-et-7-1-0-0.uk-lon1.eu.bt.net (166.49.211.228) 11.517 ms 12.228 ms 12.196 ms
8 166-49-211-254.eu.bt.net (166.49.211.254) 11.679 ms 12.244 ms 12.356 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
I stopped it after 30 as it seemed to be just returns asterisks.
.png "Moderator (Retired)"){kind=icon}
