cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Settling an old account

js1986
3: Seeker
3: Seeker
I have been contacted through twitter to send an email to you in regards to the horrendous customer service ive received via your customer service telephone number & online chat. Can some1 please contact by email or mobile call asap as i would like to make some sense of what has happened over the past 10 days.

Thanks guys
Mr John Slasor
1 ACCEPTED SOLUTION

hrym
17: Community Champion
17: Community Champion

If you post brief details here, someone should be able to help.

View solution in original position

12 REPLIES 12

kids
Community Champion (Retired)
Community Champion (Retired)

When you are asked to enter your numberr ignore it then at the 3rd or 4th prompt you should be connected to a human being when you can then explain the problem,

hrym
17: Community Champion
17: Community Champion

Sorry, finger trouble.   Try 03333 040 191.  And kids advice regarding your own number when it asks for it.

Emila_86
1: Seeker
Marvellous! I'll give it a whirl!! Cheers guys 😁