Sim card activation on iPhone 4

[georgiadward]

Hiii, I'm an existing vodafone customer keeping the existing number and have just received my new iPhone with my new sim. I have tried activating my sim and after 3 hours my old sim is not working and neither is my new sim??? Please hellllllp I dont know what to do?

[kids]

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amiesims wrote:

this is so frustrating! i have recently bought an iPhone from apple and i received my micro sim from yourselves yesterday, i called up vodafone to activate the sim and itunes is still telling me my sim card is not supported.. what is going on? i now have no phone as vodafone disconnected my blackberry within minutes. 

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It can take up to 24 hours to activate a sim after you have phones.

If you are near a Vodafone shop, call in there and they will activate it for you, it takes only a few minutes before you can use it.

[amiesims]

the phone is still not working this morning.. i am not happy. 

[Retired-James]

Hi amiesims,

I’m sorry to see that you are having trouble getting your SIM activated.

Can I ask if you are still experiencing issues or if this has now been resolved?

If you are still experiencing issues, please follow the instructions that I have sent you via PM and one of our team will be able to pick this up for you.

You can find your PM inbox here.

James

[strangealien]

Hi, I am having similar problems as above. My Old Sim Card shut down fairly quickly but all I am getting on my iphone 4 with new Microsim mailed to me from Vodafone is No Service in top left corner. I need my phone working!! Please help!

Thanks

[strangealien]

Me Again,

The Phone strated working after syncing with Itunes on my computer in case anyone has same problem!!

Thanks

[Retired-AndyD]

Hi strangealien,

Many thanks for your update and for posting the solution that worked for you.

If you do have any further questions, you know where we are.

Thanks

Andy

Moderator

[weemistermac]

I know I'm a bit late in this thread but I'm havig same problem. I synched new iphone 4S with itunes etc yesterday at 1200 but old phone and SIM are still active and new iphone still has no service. I thought I'd tag on end of this thread as you moderators seem to be able to push things along a bit. Let me know if you need any more info from me.

[weemistermac]

Hi Tom. I'm also having problems activating my new micro SIM. I tried using your online form but my SIM is made up of numbers of 5 digits but your form only allows for 4.

My SIM and new phone arrived yesterday and I'm keen to get it operational.

Stuart

[weemistermac]

Scrap that last message! I read the help bit and have now entered the number. Fingers crossed it all works.

[lissacoffey]

You can activate your SIM online if you're a pay monthly customer, but for pay-as-you-go SIMs it's different. If you got the SIM in a Vodafone shop, it will be activated already. If you ordered it online, call 17298 or you may also contact vodafone support, after inserting it into your iphone 4.