Sky sports movile TV offer

[Ryanbrisk]

I am trying to redeem the sky sports mobile tv offer. I have tried switching off Wi-Fi when first registering which didn't do anything. I got the error code 80001.

I then tried to

 - Switch off Wi-Fi

 - Put the phone into airplane mode for 30 seconds

 - Switch the phone back out of airplane mode

 - Run the Sky Sports Mobile TV app.

But it didn't work it still comes up with the error code. I also have an andriod phone which is running oero, and it won't even open the app on that platform.

Can anyone please help ?

[BandOfBrothers]

The App may still be catching up with Oreo with it being a very new firmware version. 

Try clearing the Apps Cache and Data and or delete If from the phone and via your MyApps in your PlayStore and then redownload. 

There also should be some form of feedback Avenue in the app to send a bug report. 

It maybe beneficial to check with Customer Services on 191 in regards to the offer and eligibility. Live Chat maybe able to help you too. 

Vodafone Help and Support page > Entertainment-packs/Sky-Sports-Mobile-TV/How-do-I-get-my-Sky-Sports-Mobile-TV-subscription-and-how-d...