Smart Platinum 7 6.0.1-160fcn1 update - won't install

[alanmh75]

I had a notification for a pending update on the 29th May 2017 - downloaded, started the installation and it crashed out back to the Android recovery screen.

Left it another week, just in case it was a flaky update file, tried it again, and this time it verifies the update package, starts installing, then crashes back to the Android recovery screen again.

Anyone have any pointers? I have tried removing the SD card, just in case that is casusing an issue, however it then says it is unable to complete installation as there isn't enough room on the phone, even though there is nearly 6gb of free space???

[BandOfBrothers]

Hi

6gb should be enough internal space. 

Id also suggest closing any open apps etc to clear up the phones ram and resources. 

If it continues then if this was my phone I'd create a back up and factory reset. 

If that didn't help then seek assistance via a Vodafone Highstreet Store under its 24 month manufacturing warranty if applicable.