Smart Ultra 6 earphones volume during call

[Anonymous]

When using the supplied earphones with the Smart Ultra 6, the volume during a call is ridiculously loud and adjusting the volume on the phone has no effect. How can I adjust the volume of the earphones during a call, please?

[BandOfBrothers]

Hi

Ive not seen the earphones for the phone but some do have options with a rocker switch built into the cord. 

If not then try using the volume key on the side of the phone. 

[Anonymous]

There is no rocker switch on the earphone cord.

As I said, adjusting the volume on the phone itself has no effect. There is only one way I know to do this, using the volume key on the side.

[BandOfBrothers]

Hi

Thank you for confirming about the earphones. 

Im wondering if a type of earphones with a rocker switch will work ? Perhaps see if someone you know has a pair to test. 

Yes thats what what I meant about the volume switch on the side. 

Ive looked at the user manual for that model of phone and cannot see a setting you seek. 

[Anonymous]

Thanks for looking!

Good idea. I'll try to find some headphones with a volume control built-in. Mystified as to why the phone's own volume key fails to work as soon as I make a call though.

[BandOfBrothers]

You're welcome. 

Good of luck and perhaps let us know how you get on with the headphones. 

If your passing a Vodafone HighStreet Store perhaps pop in and the staff maybe able to have a look at the settings for you. 

[mavericke]

I have tried using a few headphones with volume control (Apple's earpod, Nokia's headset and a Samsung headset from the S6) but the volume control will not function properly.

[BandOfBrothers]

That's a shame. 

Was as worth a shot.