Speeds again Terrible

[nuggies5]

Well had terrible speeds on an evening,spoke to a guy on phone,assured me we will get this sorted,then miracously my speeds on a evening went to normal,thinking great its sorted.

But alas speeds are just crap again

[JamesBroadband]

I'd be pleased to get 13mbit, I've been getting 0.5mbit...

[nuggies5]

My speeds ...what a joke 

[nuggies5]

Getting worse..