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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73850 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203968 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

why does sure signal work on my phone but not my husband's?

My husband and I both have iPhones.We have no signal at home. None. We bought a sure signal box. We set it up as per instructions. We added both our numbers to the user list.My phone is getting perfect signal now, but my husband still has nothing, no...

Resolved! SKY HUB SETTINGS

Can anyone please post a simple guide to configuring port settings on a Sky Hub for Sure Signal. Thanks

ollason by 2: Seeker
  • 28208 Views
  • 7 replies
  • 1 thanks

Sumsung Galaxy S6

Hi my phone has suddenly stopped charging. Is this common? Only got phone tail end of last year 

Mags2802 by 3: Seeker
  • 9625 Views
  • 10 replies
  • 0 thanks

Remembering passwords on Apple 6s

Hi is there a way passwords can be saved automatically on iphone 6s? Logging in on my PC is so easy thanks to Firefox remembering but it's such a bore having to do this everytime on the small screen of my mobile. :smileysad:Thanks

Vodafone smart prime 6 broken screen

Yesterday I cracked the screen on my Vodafone Smart Prime 6 so half the screen is unresponsive and I am unable to enter my unlock passcode. Is there a way I am able to retreive my photos saved on my phone as I haven't backed them up?

SureSignal 3 & BT Hub 5 Problem

Please help we have 2 Sure Signals v3 which have not been working for over a week now (previously working well).  I have spoken to Vodafone tech support and spent 3 hours on to BT who have reset everything in the Hub 5 and set up all the port forward...

NEL-19 by 2: Seeker
  • 20871 Views
  • 5 replies
  • 0 thanks

Sure Signal

Sure Signal lights all looks fine but neither of my phones have a signal today, is there an issue at Vodafone?

Sure Signal Error

I've plug my new sure signal in, working fine (well....it lights up lol).i go online, add users..... Error"Sorry, there seems to be a problem.We're working hard to fix the issue, so please try again later.: 500, 1013 - [2c2]" can anyone help please?

MrJG by 4: Newbie
  • 20660 Views
  • 3 replies
  • 0 thanks
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