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Spotify Premium upgrade on renewal

Decrementis
3: Seeker
3: Seeker

Howdy Chaps/Chapettes

So i rc'd my S7 edge yesterday (Ty muchly)

I upgraded my Z2, on that i had spotify premium, it ended about 2 weeks ago and i was going to look into why when i realised i had the upgrade so waited it out.

Having received my upgrade and installed updates etc i never rc'de my entertainment package email/text so called this morning and they sent it over.

I've tried using the text message, my phones IE browser and Chrome and IE on my PC and keep getting opps there has been an error.

To verify i am eligible and i am upgrading an existing account.

Any ideas?

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Try clearing your caches and cookies. 

 

This may help Here

 

If not do please contact customer service again. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

View solution in original position

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Try clearing your caches and cookies. 

 

This may help Here

 

If not do please contact customer service again. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Suprisingly (genuinely suprised) that actually worked?

I've no idea why!

Thank you

You're very welcome. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.