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12-02-2014 09:21 PM
hi there, i had problems with my ss3 previously, i took it into store and it was replaced today. i registered it and it should be ready to go. this is not the case.
i see you need all the following info to help as per previous posts:
http://www.speedtest.net/my-result/3302184507
ping 29ms
download 12.68
upload 0.99 mbps
serial number 40130621044
86.146.243.1 ip address
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Owner>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms BThomehub.home [192.168.1.254]
2 8 ms 8 ms 7 ms 217.32.142.193
3 8 ms 8 ms 8 ms 217.32.142.238
4 15 ms 15 ms 16 ms 212.140.206.42
5 13 ms 13 ms 13 ms 31.55.165.77
6 13 ms 13 ms 14 ms 31.55.165.107
7 15 ms 15 ms 14 ms acc1-10GigE-4-2-2.mr.21cn-ipp.bt.net [109.159.25
0.116]
8 22 ms 24 ms 23 ms core1-te0-4-0-0.ealing.ukcore.bt.net [109.159.25
0.1]
9 21 ms 46 ms 20 ms peer1-xe0-0-0.telehouse.ukcore.bt.net [109.159.2
54.96]
10 26 ms 24 ms 22 ms lndgw2.arcor-ip.net [195.66.224.124]
11 24 ms 23 ms 23 ms 85.205.116.6
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Documents and Settings\Owner>
please help, thank you.
13-02-2014 03:57 PM
13-02-2014 07:10 PM
Hi Kay
Done a reset, seems to be working 🙂
will monitor and advise in couple days.
thank you..