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Sure Signal 3 not connecting

westieuk1969
2: Seeker
2: Seeker

My sure signal 3 has not been working since friday 11th december, I end up with 1 red blinking light and 2 solid amber lights, I have completed numerouse resets, register and de-register, followed all in structions that i have been given, still nothing.

I have been in touch with my internet supplier, but being as the tracert clears their network there is nothing they can do.

Then looking throught these threads i notice that all the trace routes time out after the same ip address, I did a search and it is a vodaphone ip, so it looks like the problem is with vodafone.

looks like i will be canceling my contract as i have no service at home, and being disabled I can only leave the house with my carer and I relied heavily on my mobile as i had to switch the landline off because of too many dead or sales calls.

If we all start to cancel our service then maybe vodafone will wake up and do a real investigation into this issuse.

11 REPLIES 11

@westieuk1969

 

Have you forwarded the list of IP addresses too?

 

If you have, then it’s just a matter of waiting now. Please allow up to 24 hours.

i have no option to forward ip addresss on a virginmedia super hub