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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74009 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229899 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203995 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

All appears to be ok, but is it working?

Hi everyone, my v2 was recently replaced with a v3 under warranty, I have registered it and all appears ok, all of the lights are lit but the phones that are linked to it don't have a full signal.  One is an iPhone 5 with 4/5 bars, and the other is a...

V2 flashing connection light

HiHave got a V2 sure signal which has been registered for at least 24 hours. I have a solid power light and connection light is flashing.Ping: 8msDownload: 20.28mbpsUpload: 1.14mbpsex isp: 86.31.105.237Serial number: 40120154147 see attached for trac...

jay321 by 2: Seeker
  • 9348 Views
  • 2 replies
  • 0 thanks

BT home hub 3 and Sure Signal

Hi guys.Bought Sure Signal a couple of months ago and have installed with BT Home Hub 3. Keeps dropping out - seem to have to sitch off and then switch on SS most days. Now despite switching off several times SS will not work - red power light flashi...

amh65 by 2: Seeker
  • 9450 Views
  • 1 replies
  • 0 thanks

new sure signal

Does any one else think that the new sure signal is totally designed for the big office user and not for us mere mortals who only want to be able to use their phone at home.I only want to connect three phones not 32 and even then only one at a time. ...

oville6 by 2: Seeker
  • 9252 Views
  • 1 replies
  • 0 thanks

Sure Signal stopped working.

hi, our sure signal 2 has stopped working. we have had a year and has worked until recently.we have one power light and the connection light is flashing. i have phoned support twice, the first time they said the reset the connection and i had to wait...

SS1 Reset please?

Hi, Not sure this is the purpose of a forum, but as it seems to be the only way to contact someone for assistance givng it a shot... As per standard admin response the results are:Speedtest results: PING 22ms D/L 29.72Mbps U/L 2.00MbpsPingtest result...

SS2 box and Sky Hub

Just upgraded my Sky wifi to a new hub and it appears to have caused a problem with my previously reliable SS2 box.I've read a few posts stating it could be a firmware issue...could someone at Vodafone please tell me what to do?At the moment, the box...

Lcard by 2: Seeker
  • 9226 Views
  • 1 replies
  • 0 thanks

Kindle Fire 3g & vodafone starter kit & europe

I want to buy a Kindle Fire 3g and vodafone starter kit but I want to be able to use it in Europe. Is this possible? If not what can I do to use 3g in Europe on Kindle Fire

Huawei Ascend P1 ringtone rising volume

Hi. I have recently received a Huawei P1 on a new 2 year contract and have set it up. I have noted that the ringtone starts off really quiet and then gradually increases in volume. This is a really annoying feature but I can't see how to get the volu...

Paul1103 by 2: Seeker
  • 17830 Views
  • 15 replies
  • 0 thanks

Resolved! Sure Signal PC port - Pass through?

Does anyone know who data via the PC port of the Sure Signal 3 is handled? Is like the mains plug and just a pass-through socket, or is processed in the same way as cell phone data (ie encrypted)?

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