Sure Signal 3 not working.

[alibeau]

We have a Sure Signal 3 which has worked perfectly for around 3 years.  This week is stopped working and seemed to be constantly trying to reset itself.  I had seen a Vodafone Van and Man working close to our home and so presumed whatever they were doing had thrown the Sure Signal out.

Our Sure Signal is now dead, no lights, not working at all.

Any advice on how to get it working again would be great.

Thanks in advance.

[alibeau]

I have NOT recevied any automated replies to any of the three forms I have completed.

RE:

If not, please try the link I previously sent again with a different web browser after clearing your cache and cookies.

I did all of this yesterday and you have still not received my form.

I just need you to provide an alternative way of lodging my complaint and getting it sorted as clearly this 'form' is not working for me.....

I can't tell you how frustrating this is.  Please get back to me ASAP.

[alibeau]

Update please?

[alibeau]

Rahim/Natasha...

Does anyone have any intention of helping me with this matter?

Please respond.

[gsmsecure]

Did you report yours to the BBC?

[alibeau]

Not yet.  I was going to wait and see what response I received 

from Vodafone first.

[gsmsecure]

Regardless of Vodafone's response, it needs to be reported as to enable full investigation..

Please do so as soon as you can and in doing so you will help the many that will suffer in the future plus those that are out of pocket in purchasing new units.

Don't use it as a way to leverage a response you want fron Vodafone... They need to know about every unit regardless of Vodafone's responses.

The issue here is safety...


It takes less than 5 minutes..

[gsmsecure]

Maybe time to contact Watchdog...

[alibeau]

Agreed.

[Sukhi]

@alibeauI've sent you a PM with further instructions of how to get in touch.