Sure Signal Error

[MrJG]

I've plug my new sure signal in, working fine (well....it lights up lol).

i go online, add users..... Error
"Sorry, there seems to be a problem.
We're working hard to fix the issue, so please try again later.: 500, 1013 - [2c2]"

can anyone help please?

[BandOfBrothers]

Hi,

Some help from Vodafone here Sure Signal FAQs.

If your still stuck after 24 hours then Live Chat should be able to help. Link in my signature below and use a computer. 

[Clairelouise78]

Did you find a resolution to this? I have the same issue 

[DaveCD]

@MrJG and @Clairelouise78

We're aware that there was an issue adding users which has now been resolved.

Please try adding these again.

If you're still not having any joy, follow the private message I've sent to get in touch.