Sure Signal Exploded - serious safety issue

[jv]

Today my Sure Signal V3, which I've had for 2 years, blew up.

Lucky I was in the room at the time. I was shocked to learn that this is far from an isolated incident. The forum is full of other examples. See the following thread (among other on the topic):

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Sure-Signal-v3-blew-up/m-p/2321899#M65197

Same symptoms as other posters have described: a loud bang and flash of flame from the unit, a smell of burning and a rattle in the unit afterwards.

Very worrying that Vodafone have know about this issue for years without effectively remedying it. Vodafone need to sort this potential health and safety issue as a priority before some gets hurt or worse.

[Gemma]

@darrennettleton - I’m sorry that this has happened to all of your Sure Signal devices. I’ve sent you a private message with how to send us your details. We can then help further.