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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73608 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229839 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203138 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Dongle Not Working

Hi,can anyone help? I havent used my dongle for a while,i went to use it yesterday and it wouldnt work and came up with an error code. Is there anything i can do to get it working again? Thanks.

Rebekahg09 by Not applicable
  • 13307 Views
  • 2 replies
  • 0 thanks

How Long Can I Receive Calls, If I Do Not Top Up My Pay As You Go Plan

Hello, I just requested to change my monthly plan to the pay as you go one, but since I have to travel, how long can I keep my number without top up? Also, can I receive phone calls, when my account is empty? Thanks, Era

Era by Not applicable
  • 34337 Views
  • 2 replies
  • 0 thanks

Usb Modem 3565 V2 Not Working On Windows 7 Starter

I recently bought an Acer Aspire One netbook preinstalled with windows 7 starter. I cant get my existing vodafone USB K3565 V2 modem to work on it for the life of me. All I get is RAS error 619. I have installed VMC 9.4 unistalled and reinstalled it ...

karluk by 1: Seeker
  • 13585 Views
  • 1 replies
  • 0 thanks

Sim Card Activation

I would be very much grateful if someone could help me, I received a netbook with mobile broadband last week, it's a gift for my daughter, however i keep getting a window popping up telling me i need to activate the sim card, how do i go about gettin...

goldrover by Not applicable
  • 16368 Views
  • 1 replies
  • 0 thanks

Wireless Linksys Router Wrt54g3gv2-vf Won't Recognise Dongle

Hi I have recently bought a linksys WRT54G3GV2-VF wireless router i've got the latest firmware 3.00.24 on it and I'm trying to use my dongle, its a Vodafone GlobeTrotter GI4xxHSUPA Modem (firmware 1.5.0.0Hd) to connect so that I can keep the dongle ...

philh100 by Not applicable
  • 13290 Views
  • 5 replies
  • 0 thanks

Help With Charges

I pay for a 3GB pay monthly mobile broadband dongle, though the dongle (as it was a present from me) is used by my partner and his housemate. 3GB has always seemed more than enough and never had any problems with going over (or in fact, even near) t...

will1989 by 4: Newbie
  • 13109 Views
  • 7 replies
  • 0 thanks

Leopard & Vmb 3.04.10.00 - Unspecified Error

Hi, I haven't upgraded to snow leopard yet, as was still waiting for a new VMB version. Now the version 3.04.10.00 is out, and I tested it yesterday. I did uninstall the old version, and installed the new one. My modem is recognized (Option GE302),...

Lurker by Not applicable
  • 15126 Views
  • 14 replies
  • 0 thanks

3g Card To Usb Dongle

I currently have a Vodafone contract 3G card that connects into the slot on the side of my laptop. I have however now purchased a netbook as I only really use the laptop for emails and a little surfing when on the move . The Netbook doesn't have a ...

dorrick by Not applicable
  • 11687 Views
  • 1 replies
  • 0 thanks

Mobile Connection Not Possible

I purchased a Vodafone TopUp and Go mobile broadband dongle. Installed it on my Vista laptop and could not connect - getting a mobile connection not possible error. So I tried on another Vista system with same error and an XP system for good measure...

etstv by Not applicable
  • 12636 Views
  • 5 replies
  • 0 thanks

Usb Dongle & Sending Emails

My husband has a USB dongle for his laptop, and has no problems accessing the internet with it. But for some unknown reason, he can only recieve emails, not send any. Is there a simple solution to this, ie a setting error or something more complicat...

trazman by 4: Newbie
  • 12204 Views
  • 7 replies
  • 0 thanks
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