Hi Era, welcome to the eForum!
Your number will be active for 180 days without a chargeable call or a top-up, after which it will suspended. If you contact us within the next 90 days, though, we can activate it again.
You can receive calls without credit on the account as long as the line is active, though.
Don't forget, though, that there are
many ways you can top up, including registering for
My Account so you can top up from any internet connection worldwide.
DaveN
eForum Team
P.S Should you wish to provide any feedback on how I have addressed your query for you, then we have a
short form to enable you to do that. It just takes a few minutes and any comments are appreciated