Sure Signal Issues

[simpso07]

I have had a sure signal box for 6 years since I moved in to my new house. Since I got my HTC 18 months ago it has never been the same. I have just got a new upgrade to a HTC M8 and basically it just doesn't work. Any help would be appreciated. Is the sure signal I have out dated and not compatible with new smart phone? Is it my phone.

[simpso07]

My serial number is 21197153485
Mac 000E59195DBB Sagem

[BandOfBrothers]

Hi

Perhaps take a look at these supposed FAQs 

https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/

[simpso07]

I've done a reset but still not having any joy. Went through many sequences

[Retired-Wayne]

Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?

[simpso07]

I have rebooted and 're registered my sure signal box still no joy.

[Retired-Wayne]

@simpso07

Can you please follow the instructions on the link I provided and post back with the information it asks for?