Sure Signal Registration Failure

[shorts]

I am trying to transfer my sure signal but when the new user (my wife) tries to register I get an error message saying "Sorry - there seems to be a problem.  We're working hard to fix the issue, so please try again later.: 500, 1013".

I have waited a week and it's still the same.  The sure signal serial number is 401 336 521 03.  What's the problem here?

[cineriv]

Hi Shorts,

As the forum is a customer to customer based service, there is no access to your account.  Your best option is to use the Live chat facility......

http://www.vodafone.co.uk/contact-us/

They should to be able to give a you a prompt result.

Regards.