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Sure Signal Transfer

slydogjonah
2: Seeker
2: Seeker

‎13-05-2013 05:21 PM

I need to move 2 Sure Signals from one account to my other account, which I already know I can do via 'Manage My Sure Signal' in myVodafone (I have separate logins already). I have two questions I couldn't find the answer to though:

 

1. Does the SS have to be on for the transfer to be proceseed? One of the SS's is in a holiday home and is currently turned off but the account it is currently associated with will be closed before it can be turned on again. I don't want the SS to be a brick when we next turn it on.

 

2. Do existing users registered to the SS get transferred over, or does the new 'owner' have to start from scratch?

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1 REPLY 1

Retired-Kay
Moderator (Retired)
Moderator (Retired)

‎14-05-2013 01:01 PM

Hi slydogjonah, 

 

1. We would recommend doing the transfer as close to when you have access to the Sure Signal as possible. If it's a few days this won't make a difference but it could cause problems if you transfer and then it isn't switched on for a few months. 

 

2. Yes, the new owner will need to re-register all numbers. 

 

Let me know if there is anything else I can help with. 

 

Thanks, 

 

Kay

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