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Sure Signal V.3 (plug) - No lights whatsoever

Jubejubes
2: Seeker
2: Seeker

Hi - exactly the same scenario as a post in  2014, my sure signal has stopped working completely after having purchased it for £100 2 years ago.  There are no lights whatsoever although the power is working.

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Jubejubes

 

Unplug it straightaway please and contact Customer Services. 

 

The SS has a 24 month manufacturing Warranty but people with the v3 SS are still being assisted anyway. 

 

Look to this thread > https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-B...

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

AnnS
17: Community Champion
17: Community Champion

Hi @Jubejubes

 

The Sure Signal has a two year warranty, by the sound of things your device has failed.  If you have had it less than two years, take it into a Vodafone Store for repair.  If it is outside of the warranty period, it will need to be replaced.

 

Please see the link below, it has a troubleshooting link.

 

My Sure Signal has stopped working – what should I do?