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06-06-2016 12:43 PM
My SS V2 has stopped working. There is no power light showing. The separate psu (wall wart) is cool which suggests it is faulty. Is it possible to obtain a replacement psu?
i have tried the psu in other outlets just to confirm the problem is not with the electricity supply.
06-06-2016 01:08 PM - edited 06-06-2016 01:08 PM
Hi
They are available on eBay for around £10.
From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."
Please take a look through these Sure Signal Trouble Shooting threads :
https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...
as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.
Please Note : If the Sure Signal displays ANY signs of internal failure then unplug it straightaway and contact Vodafone Customer Services.
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