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31-05-2013 06:30 PM - edited 31-05-2013 06:44 PM
Last 2 days i have noticed problems with my sure signal v2.
i have tryed to re-set it.. nothing.
i have de-registered & re-registered it to attempt a re-sync... nothing.
not sure how you get all the info you need...
serial num: 40114258060
Sky Fiber BBand
line up speed: 36.5MB
line down speed: 8.8mb
Ping: http://www.pingtest.net/result/81964184.png
non-static IP: 94.12.5.152
cant see how to do a traceroute on OSX.7....?
01-06-2013 12:39 PM
Hi leopard_pagan,
Take a look at our Sure Signal Troubleshooting thread to find out how to get the details we need. Just post back your results here if you’re not directed to an existing thread.
Cheers, Ben
08-06-2013 09:49 AM
your trouble shooting does not give me what i need.. if it dd id not have to post here.
i managed to get it working again by de-registering it & then adding back on......
yesterday i acidentaly knocked the power plug on the wall which switched off my router... plugged it back in.... now Sure signal wont connect again.
de-reg yet again!!!..