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28-02-2017 12:39 PM
28-02-2017 12:48 PM
Hi
I have seen past posts where a person has toggled off 4g in their phones to force 3g which is what the SS pushes out which can help.
Vodafone also have a Troubleshooting Thread Here.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
28-02-2017 12:56 PM
Thanks!, Just tried turning off 4g on my phone and it now connects.
There must be a fix for this though as turning off 4g on every phone when at the office seems like a strange thing to need to do to get a signal. Also my phone connects to my sure signal V3 at home wiothout having to turn off 4g.
Richard
28-02-2017 01:38 PM
You're welcome.
My thoughts are that a phone will try to connect to the best signal other thinks is available at the time where you are. So if it's detecting any form of 4g then it'll try that first and hang on for dear life !
Hence the suggestion to turn off 4g takes that out of the equation.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.