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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74526 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230009 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204473 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Cannot access certain sites

Hi - we are consistantly unable to access two websites but are able to access others without any trouble at all. I first noticed this earlier this week and the message we get is 'connection timed out'. It sort of seems like they are blocked/blacklist...

Mobile Connect Software - blocking website(s)

We have various mobile connect devices in our company. When the Mobile Connect software is installed on our users' laptops they can connect to almost every site on the web except for ours. Sometimes it slowly loads the webpage title & stops other tim...

Resolved! VMC settings

Is it possible to force the VMC software to only attemp to connect to 3G or better. There are numerous 2G masts in my location which give a stronger signals but the connection speeds are rubbish.

infared by 4: Newbie
  • 18449 Views
  • 5 replies
  • 0 thanks

Dongle connection problems

I have a dongle on contract.  I CONSTANTLY have problems with a "no device" message.  If I right click on the icon in the bottom right hand corner I can sometimes  connect.  I have spend time on the phone with the engineers who talked me through vari...

obzgirl by 2: Seeker
  • 18601 Views
  • 1 replies
  • 0 thanks

hi all

i need to ask my pocketwifi 2 has a ping of 458the usb mega modem what ping dose that have

R101 Sharing Dock refuses all web login attempts

If you can't log in to the web administration page on the Vodafone R101 Sharing Dock this may be because the current firmware refuses all web login attempts for some web browsers and browser configurations. This message describes the problem and poss...

Mobile Broadband Problem with Latitude E6510 / No Device

Has anyone experienced problems with built in mobile broadband modules?I've checked the manual and it appears the broadband module for the Latitude E6510 is supported by the Vodaphone software.The current problem is that even though the Simcard is in...

Vodafone Connect Pen K3565 Vita Net - Using in Portugal

Hi there, i travel to Portugal for a month next Saturday.  From what i can see, the above Pen looks my best option as you can get a months use for 15 euros which is rechargeable. From my broken Portugeuse, it says on vodafone.pt that its compatible w...

Can't open the Vodafone Mobile Connect Software - Huge Error.

Hey guys. I'm new to the forum, I am also, quite young so my knowledge on errors, and problems with the computer is quite limited. I recently got a huge error, when trying to open the Vodafone Mobile Connect Software, It's needed to use my Vodafone E...

Woolf by 2: Seeker
  • 14102 Views
  • 2 replies
  • 0 thanks

Vodafone help ? YOu have to be joking.

I posted on this forum that I was having problems accessing features on the website. DId I get any reposnse here - NO ! I send an enail to Vodafone and got a reply saying they had received it and would get a response withinn 24 hours. DId I ? - NO !!...

mjh999 by 4: Newbie
  • 11035 Views
  • 1 replies
  • 0 thanks
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