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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73716 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203307 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Cannot access certain features from website

1) Clicking on "see your bill in more detail" or "view bills" merely takes me to site map.2) "view balance and usage" goes to wrong page.3) "manage my details" goes to page but all options produce ""unfortunately, your request cannot be processed"All...

mjh999 by 4: Newbie
  • 11933 Views
  • 7 replies
  • 0 thanks

K4505 Rev.D firmware

I have two K4505 USB Sticks,one of them is K4505 White Edition,another is K4505 Rev.D Black Edition,I was flashed the same firmware (11.870.02.10.11.B455) into two device,but the Rev.D Black Edition got frequently disconnect.I tried to flash any firm...

NG14 5HR - Why is the signal so bad all of a sudden???

I've used a dongle with Vodafone for the past 3-4 years now and generally have never had an issue with signal.  My laptop hasn't changed during this time, nor has the position i generally sit with the laptop.  I'd say that since June of this year, I'...

Suze510 by 2: Seeker
  • 11888 Views
  • 8 replies
  • 0 thanks

PAYG K3770 Dongle

I bought a K3770 dongle today and was wondering if anyone could give me advice.  I am over 18 but I can't go on over 18 websites, how do I de-activate the parental control so that I can go on these websites?

Beth1987 by 1: Seeker
  • 10797 Views
  • 1 replies
  • 0 thanks

Resolved! Cant get my E172 working on windows 7 - run out of things to try

I'm currently having issues with my Huawei E172. I cannot get the driver to install correctly. Every time I try, I get the same message from windows "the driver did not install correctly".I have uninstalled, reinstalled, got version 10 of the softwar...

ps by 3: Seeker
  • 28110 Views
  • 18 replies
  • 0 thanks

Cant top up

Hi, I'm trying to top up online and it's saying: "Sorry - some of the details we need from you are either incorrect or missing. Please check them and try again.Unfortunately we are unable to process your request because of a temporary problem with ou...

VMB 4.07.00.00 / K3770 / OSX 10.7.1 / Crash

This firmware works great on the work Mac Pro though however I'm having issues with on my Mid-2009 Macbook Pro. The Menu Bar item loads ok, but the main software crashes just after loading the window... Are there any logs that I can give you for trac...

K 3805-Z not connecting

Hi. I am new to this forum and this is my first post.I have the above dongle on 24 month contract and for the past couple of months I have been unable to connect or partially connect.When it did connect it only stayed active for 5 to ten min and then...

stig50 by 2: Seeker
  • 11278 Views
  • 2 replies
  • 0 thanks

Content Problems With K3565 Dongle

Hi guys, I'm still having real problems trying to remove Vodafone content control from my Huawei K3565 mobile broadband dongle. So far the help centre has been very vague and uninformative as to how to remove content control. I've tried doing this ...

shadow_84 by Not applicable
  • 10434 Views
  • 3 replies
  • 0 thanks
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