Sure Signal V3 Dead, No lights

[philldeg]

My Sure Signal V3 has been working for around a year, then all of a sudden it is completely dead, no lights come on. I spoke to live help and the told me to call, which I have and I have been told only 12 months warranty. Firstly how can I see if mine is still in warranty? Secondly I have read a lot of posts saying it is a 24 month warranty? Surely they devices should work form longer for a year the price they are...

[John]

@philldeg So we can help you further, I've sent you a private message with details on how to get in touch.

[philldeg]

Thanks John but there is no link in the PM where it says 'click here' ?

[John]

@philldeg I've resent you a message

[MikeWBennett]

Hi, I have the same problem, unit seems completely dead

any help would be much appreciated#

thanks

Mike

[John]

@MikeWBennett I've sent you a private message with details on how to get in touch.

[OldRectory]

I have the same problem - SureSignal3 dead with no lights. It has been working fine. Any ideas appreciated,

[philldeg]

Vodafone have tried to call me a few times but I dont get signal at work and now don't get it at home now that my sure signal is dead.

Spoke to an agent on chat and they asked me to take it to a store (wouldnt tell me how old my sure signal was or whether it was covered) reading the stories on here you will get fobbed off by a 12 month warranty if you take it to store. The amount of people complaining on here this is clearly a design fault/poorly built product and Vodafone should be stepping up to replace these.

[Tash]

@OldRectory I've sent you a private message so we can assist you further.

@philldeg Please respond to our latest email and we can arrange a more convenient time to give you a call to help.

[gsmsecure]

Hi

Anyone here still trying to obtain a replacement device?