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Solution

Sure Signal V3 - Flashing Red Light, two solid Orange lights

johnlei
2: Seeker
2: Seeker

Hi

I have tried reset button do not seem to be getting led sequence as posted on other posts.

After reset internet white flashes slowly then goes back to leds as Flashing Red Light, two solid Orange lights.

Not sure about re-sync do I need to deregister then re-register ?

 

 

Ping 22ms

Download speed 33.32 mbps

Upload 2.00 Mbps

IP Addr  81.11.187.240

 

s/n 40131979003

:\Users\jleishma>tracert 212.183.133.177

racing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
ver a maximum of 30 hops:

 1     9 ms    10 ms    10 ms  10.139.176.1
 2     9 ms    10 ms     8 ms  uddi-geam-1a-ge316.network.virginmedia.net [80.3
17.21]
 3    13 ms    10 ms    11 ms  uddi-core-1a-ae1-0.network.virginmedia.net [80.3
16.81]
 4    17 ms    12 ms    12 ms  leed-bb-1a-as10-0.network.virginmedia.net [213.1
5.159.70]
 5    13 ms    12 ms    18 ms  leed-bb-1b-ae0-0.network.virginmedia.net [62.253
187.186]
 6    21 ms    26 ms    18 ms  nrth-bb-1b-et-410-0.network.virginmedia.net [62.
53.175.50]
 7    41 ms    28 ms    21 ms  tele-ic-4-ae0-0.network.virginmedia.net [62.253.
74.18]
 8    21 ms    22 ms    23 ms  ldngw1.arcor-ip.net [195.66.224.209]
 9    24 ms    22 ms   121 ms  85.205.116.10
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

race complete.

:\Users\jleishma>

 

 

 

 

 

 

 

 

 


 

 

1 ACCEPTED SOLUTION

Hi

 

I spoke to vodafone business help desk ( Andrew Wood ? )  he had the tech support sync account.

Leds this morning power red on , internet solid orange  pressed reset switch connection in progress

started and completed all working fine.

Not sure where ip address comes from i am a virginmedia customer ?

Thanks

View solution in original position

2 REPLIES 2

Retired-Dave
Moderator (Retired)
Moderator (Retired)

Hi johnlei,

 

The IP address you've posted is a Belgian IP. The Sure Signal is only able to work over UK IPs, so it won't work on this connection.

 

Dave

 

 

Hi

 

I spoke to vodafone business help desk ( Andrew Wood ? )  he had the tech support sync account.

Leds this morning power red on , internet solid orange  pressed reset switch connection in progress

started and completed all working fine.

Not sure where ip address comes from i am a virginmedia customer ?

Thanks